Shipping / Digital Delivery Policy

Delivery Times

Current Time in Tokyo:

I usually deliver within two hours during the following times.

Mon - Fri
8:00 - 24:00
Sat - Sun
10:30 - 24:00

Please note these times are estimates for reference only. I do this by myself and I do occasionally take breaks from the computer.

I e-mail all orders of $100 or less within 24 hours; orders exceeding $100 may take up to two additional days to fulfill and require additional confirmation via e-mail. Also, when I am on vacation or am otherwise unavailable, there will be a message on the order form stating clearly when I will ship the next orders.

I will e-mail the codes to the address listed on your PayPal account. The e-mail will be sent from cards at nihongoperapera dot com. If you have not received the code within 24 hours, please check your spam mailbox. If you still haven't received your code, contact me.

Although I guarantee delivery within 24 hours, please note that sometimes this means you will receive your code in minutes, and sometimes it takes 20 hours (sorry!). Although I work freelance, I am not available 24 hours a day to instantly fulfill all orders.

I sometimes get requests for "rush service." Please know that I will always send your codes as fast as possible.